For more than 17 years, Phil has been helping business's increase their sales revenue! This experience enables him to understand the buying patterns of potential customers for a wide range of industries and his ability to generate leads with a high level of conversion is uncanny.

His talent for generating leads was first noticed while working for a global online Messaging company, Premiere Global Services, also known as Xpedite Systems. As a Sales / Account manager, he single-handedly managed over 200 accounts including Credit Suisse, P&O, Dell, Reserve Bank of Australia and American Express.

It was at Premiere Global Services - where he met Simon Edwards, now Creative Director at FAQ.

Itchy feet led Phil to accept a transfer to Singapore and over the next 4 years he held positions such as Sales Director, Asia and Vice President of Marketing.

Upon his return to Australia, he saw an opportunity with Search Engine Marketing and spent the next few years analysing and integrating the SEO procedures with more traditional marketing techniques. This resulted in the birth of FAQ Interactive.

He enjoys an eclectic mix of leisure activities from Skydiving to Scuba to sitting on the harbour foreshore and playing guitar.

Mum said something about growing up to be a patient man... I think I took it to heart.....Not too serious too often, Simon likes to see the positive and lighter side of things.

Travelling through developing countries of South America and Indo-China changed his outlook a little, so Simon made a choice to always try to keep a balance with the need to feed the soul and the pocket. "The pockets are a little harder to fill sometimes, but at least it is easy to know what goes in there."

Having a creative outlet, like photography and design direction with the creative guys in the team, allows him to fulfill one side, and running the business, strategising and creating effective elements to clients campaigns, fulfills another.

Simon worked for many years with global online Messaging company, Premiere Global Services, also known as Xpedite Systems, acting as the Campaign Manager, Client Services and Operations Director, among other positions over the 8 years.

Before living in Sydney, Simon spent 3 years in Brisbane, starting his photography business, and working within the photographic industry as a camera technician.

Simon started working with cameras in 1989 with Nikon UK Ltd, when he had damaged his first camera and it needed repair. At 15 years old he approached them to start working in the Professional Service Department. "It seemed like the perfect way to get training, exposure and experience with cameras, learn how they work, pull them apart, and put them back together... and not have anything left out.....". That became the nature of how he has worked until now.

In my Design infancy I studied the craft and achieved accreditations through, the Design Centre Enmore and Macleay Colleges, Sydney. Later adding strings to my bow in, Website and Electronic Media Design via Shillington College.

In my 18yrs with-in the Graphic Design Industry, I have had the privilege to grow and witness alongside its practices in Modern Design and the growth of its tools.

As Design is ever-changing, where it will take me is unknown and all part of my excitement and passion for the Industry, as it’s the Journey which I have learnt to embrace.

Through my career I have been fortunate to participate and create with some of Australia’s leading Companies and brands. It is this valuable hands on involvement and education that has proved itself time and again in giving me all the attributes that are required in presenting the exact needs of my colleagues and clients.

Through my business and personal endeavours both here and abroad, in the clear waters surfing or wondrous natural surroundings beside an open fire and star filled night sky I have come to believe that life is exactly like art and you have to continue to work hard to make it simple and still have meaning.

A firm believer of the 'Less is More' theory when creating functional and aesthetically pleasing pieces.

My credo is best supported by the words of one of my favourite Creative Literary genius', Charles De Lint (author) - "the best Artists know what to leave out"...

My Creative Specialities:

• Print Design
• Electronic Design (Email & Website)

After completing a Certificate III in Information Technology whilst at high school, Cassie went on to study and attain a Certificate IV in Information Technology (Multimedia).

She joined FAQ Interactive in 2009 as a junior Web Developer and immediately displayed a wide range of skills - from design to programming to Search Engine Optimisation.

Within a short while, it became obvious that her communication skills and ability to show initiative were attributes that should be harnessed and developed further.

In March 2011, Cassie has been promoted to the role of Account Manager where she works directly with our clients in providing advice, recommendations, training and support.

Living on the Central Coast, and commuting for more than 3 hours every day, there is no doubting Cassie's commitment!

A man of few words but rich in thought, Sam has been working with FAQ since 2009 and has been actively involved in every website that FAQ have developed from that time.

Sam is a Web Developer who specialises in HTML, CSS and Javascript. Since completing his HSC in 2008, he has studied both IT Multimedia and Hardware Servicing.

In his spare time he enjoys bodyboarding, playing a variety of computer games and building & upgrading computers; and other computer related activities.

Having recently moved down to Sydney from the Central Coast, he is relishing the extra time he saves from not commuting every day.

Working at FAQ Interactive since 2009, Michael specialises in SEO and is currently studying a Bachelor of Design (Visual Communication) at the University of Western Sydney.

Often referred to as "the wizard", Michael is a natual intellectual with an unrivalled mathematical ability. What makes him quite unique is that he possesses a high level of creativity in design as well.

An internet user from an early age, Michael has been building websites since taking Computer Studies in high school - a class he came first in - although his skills have greatly improved since then.

When not working or studying, Michael can be found reading, playing guitar, or writing a weekly column for Warren, a UWS design student blog.